The contract is fixed term, and you can view a copy of the contract here. Once you have secured the property with the agency fee, you will be expected to sign the contract within seven days, and also to pay the deposit on the property.

Contract signing

This can happen before the references or money are fully prepared but we do prefer it if everything is ready to hand in at this time. This is the legal and financially binding part of the rental so you need to make sure you understand this commitment before signing. Copies of these documents can be sent to you by e-mail prior to the contract signing. You will be given documents to read through and sign. Once all references and money have been provided, you will have one copy of each of these documents for your records. You will also be given a copy of the deposit protection certificate and prescribed information and bank details to set up your rental payment plan. We have a few payment plans for students which cover all budgets and loan plans so don't worry, we'll help you out.

Once you've provided the references and money and signed the contract, the property is yours!

Financial guarantor

Our landlords prefer our tenants to have a financial guarantor in place for the duration of the tenancy. The guarantor should be over 21 and employed in the UK. This guarantor is there to protect both the landlord and yourself. If you have trouble paying rent the guarantor would be asked to pay on your behalf. View a copy of the guarantor agreement here which we will need from you at the time of contract signing.

Student references

You will need to provide the following references at contract signing:

  • Copy of your photo ID (passport/ driving license)
  • Details of the course you are studying
  • Landlord reference (if you are not living in halls we will need a landlord reference from your current landlord)
  • Character reference (we require a personal reference from someone who knows you well (not a member of your family or a friend: perhaps someone you have worked with - even in a temporary job - or a former teacher?))
  • Copy of the Guarantor Form

Please refer to the useful documents section for sample documents.

Professional references

You will need to provide the following references at contract signing:

  • Copy of your photo ID (passport/ driving license)
  • An employment reference (reference from your employer stating when you started the job, if it is a permanent or temporary position, your annual salary)
  • Last three months' bank statements
  • Landlord reference (we will need a landlord reference from your current landlord)
  • Character reference (we require a personal reference from someone who knows you well - this cannot be a member of your family or a friend)
  • Copy of the Guarantor Form

Please refer to the useful documents section for sample documents.

I don't have anyone who can be my financial guarantor

If you are unable to provide a guarantor you will have to pay a higher deposit on the property. The amount will be assessed on a case by case basis.

Paying the deposit

The deposit will need to be paid at the time of, or before, the contract signing. You can either pay by cash or we can give you bank details of where you can transfer the funds to. These will be given to you by a member of staff when you pay the agency fee to secure the property.

The joint tenancy explained

One of the most frequent questions we get asked is, "what is a joint tenancy?"

Joint tenancies are contracts agreed with two or more tenants. Each tenant signing the contract is jointly responsible for meeting the terms of the tenancy in full, including paying the rent. Under a joint tenancy all the tenants have equal rights and are equally liable to cover any defaults in rent payment.

Extending your contract

We welcome all good tenants who wish to extend their stay with us. In line with the marketing time frames of the lettings market we need to know as soon as possible if you intend to extend/ re-sign for your property for another year. We will be in touch in November/December time and all we ask is that you let us know your intentions to ensure we can make the necessary arrangements for you.

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